Under the new GDPR that came into force at the end of May 2018, we are required by law to document what personal information we keep for all clients, whether they be a one off appointment or regular clients.
What Information Do We Need?
We need your contact details, your: name, phone number, address, postcode and email address. We will also need information about your age and health in order for a treatment to go ahead. We may also ask to take photographs to monitor progress and share on social media. All clients have a client record card which records all the information above plus the treatment you are receiving and the date of that treatment. These record cards are kept in a cabinet to which only staff at Glow Tanning and Beauty have access. Client information is also held on our system, powered by Shedul, which is secure and GDPR compliant.
Why Do We Need It, How Will We Use It and How Long Will We Retain It?
We need all the details above in order to ensure that it is safe for us to provide the treatments you may ask for and also for insurance purposes. We will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. You do not have to share your personal data with us, but if you do not we cannot offer you a treatment with Glow Tanning and Beauty.
Will We Share Your Information?
We will not share your information with anyone outside of Glow Tanning and Beauty.
Marketing & Contact
In the future we would also like to send you information about the products and services we offer using the information you have shared with us, but you do not have to agree to this for treatment to go ahead. This information will be stored with your client record card.
Who Can I Complain To If I Feel You Are Not Handling My Data Correctly?
If you believe we are not handling your data correctly you have a right to make a complaint, this should be sent to us using the above contact details. If you are unhappy with our response you should then contact the ICO (independent commissioner’s office) by contacting them or using the following webpage https://ico.org.uk/concerns/.